See first hand what case managers actually do on a day-to-day basis! With reality-based exercises, GENERALIST CASE MANAGEMENT: A WORKBOOK FOR SKILL DEVELOPMENT lets you participate in key parts of the case-management process including making assessments, arranging services from other agencies, providing advocacy services, and allocating scarce resources. Self assessment tools, client-based vignettes, agency profiles, practitioner-based vignettes, and creative problem solving tasks help you learn to work effectively with clients.
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Become an effective case manager with GENERALIST CASE MANAGEMENT: A METHOD OF HUMAN SERVICE DELIVERY! Realistic and relevant, this counseling text provides you with the fundamental skills and information you need to coordinate and provide services to a variety of populations. Case studies, interviews with real human service case managers nationwide, review questions, and summaries are just a few of the tools that will help you become an effective advocate for your client.
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Best- Selling AN INTRODUCTION TO HUMAN SERVICES, 7e delivers a uniquely practical and comprehensive introduction to the human service profession. Drawing on the authors' extensive experience as practitioners, educators, and researchers, this best-selling text defines human services, reviews the historical development of the field, and provides a practical overview of the profession. It thoroughly explores the current state of this rapidly evolving profession as well as the essential real-world skills practitioners need to succeed within it.
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INITIAL INTERVIEWING: WHAT STUDENTS WANT TO KNOW is designed for a variety of courses, particularly those in both human services and social services, where interviewing knowledge and skills are a required area of competency. Found at both the undergraduate and graduate levels, these essential courses provide students with knowledge, techniques, and values needed to conduct effective interviews. Examples of topics covered in this concise text include observation, collection of information (listening, questioning and reflecting skills), and challenging and confrontation skills. Accompanying interactive video resources enhance learning by providing students with opportunities to review their knowledge, reinforce their comprehension, apply the principles presented, analyze the process, develop creative ways to use their understanding of the process, and evaluate interview situations. Course titles include: Helping Skills Interventions Interviewing and Counseling Introduction to Human Services The Helping Relationship Client Advocacy Case Management
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Quest » Tricia McClam » Research, Scholarship and Creative ...
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Tricia McClam is professor and associate head in the Department of Educational Psychology and Counseling in the College of Education, Health and Human Sciences.
Since 2006 McClam has initiated and directed the Grief Outreach Project serving Knoxville area students and served as Associate Department Head. During that period she also co-authored 9 books, 2 book chapters, and 9 refereed journal articles, served as editor of International Education
Source: Quest » Tricia McClam » Research, Scholarship and Creative ...
